GDPR Policy

 

This GDPR policy applies to the Casakento(Hereinafter referred to as "We") online store. It explains how we collect, use, store, and protect data related to you when providing online services, as well as the rights you may have in relation to data handling.

1. Scope Of This Policy

This policy applies throughout your use of our website and online services, including visiting the website, browsing products, placing orders, communicating with customer service, and using related service features. All services are provided exclusively online, and no offline or in person services are offered.

2. Core Principles For Data Collection

We collect data only to the extent necessary to provide services and follow these principles:

• Purpose limitation: Data is collected for clear purposes that are directly related to our services.
• Data minimization: Collection is limited to what is appropriate and necessary.
• Transparency: Data handling is conducted in a way that is understandable and traceable.
• Storage limitation: Data is retained only for a reasonable period and not kept longer than needed.

3. How We Use Data

Data collected may be used for the following purposes:

• Processing orders and related service requests.
• Communicating with you when necessary for service fulfillment.
• Improving website structure and user experience.
• Providing customer support and responding to inquiries.

We do not use data for purposes unrelated to the items listed above.

4. Data Storage And Security

We apply reasonable technical and organizational measures to protect data against unauthorized access, use, or disclosure. Data is stored only for the time required to fulfill the stated purposes and is handled securely when it is no longer needed.

5. Your Data Related Rights

Where applicable, you may request actions related to your data, including:

• Confirming whether we hold data related to you.
• Correcting inaccurate or incomplete data.
• Requesting deletion of data where conditions are met.
• Raising a reasonable objection to certain processing activities in specific circumstances.

To submit a request, please contact us using the details provided at the end of this policy.

6. Sharing Data With Service Partners

Where necessary to provide services, we may share essential data with partners that assist with order fulfillment or website operation. Such sharing is limited to what is required for service purposes and is not used for unrelated activities.

7. Updates To This Policy

We may update this GDPR policy to reflect changes in services or operational practices. The updated version will be published on the website and will take effect from the date of publication.

8. Contact Information

Contact address: 160 Private Drive 8191, Doolittle, MO 65401, United States
Customer service phone: +1 (914) 879-2909
Customer service email: support@casakento.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)